Working with Defacto is always pleasant and its staff is always friendly and approachable whilst professional. They do what they say they are going to do and do it well – professionally and efficiently whilst always being approachable and helpful.
We have been using Defacto for over ten years and have never been anything other than completely satisfied with the service provided. Fiona and the team always do their utmost to make sure we understand every detail, our deadlines are never missed, and the accounts are always perfectly executed. If you are looking for peace of mind, and a friendly, reliable and thorough accountancy service, then we would highly recommend Defacto.
After initially setting up my Ltd company with another accountancy firm I consulted Defacto for some specialist advice not available with my original firm. The level of knowledge and friendliness I was met with filled me with confidence and prompted me to transfer my business to Fiona and Defacto. As someone who is not particularly comfortable with numbers the team at Defacto have been very helpful and supportive at every turn whenever I have had a query big or small. Highly recommended.”
I personally do not have the time to manage my accounts and required a reputable accountancy firm who could provide an all encompassing, hassle free service. Defacto provide just that, requiring only a very light touch on my part. A first class service all round!
We have always been given professional and timely advice and a wealth of knowledge from all the staff on any financial matters both personal and in the business areas. I have no hesitation in calling up the Defacto team if I have any questions. Nothing is too much trouble and they are always available at the end of the phone for advice.
Defacto offers reliable , friendly, 1-2-1 service. All queries and questions are dealt with promptly, accurately and in a friendly manner. Working with the company is a delight – great staff with a high level of competence, friendly service, always going the extra mile to ensure we are happy as a customer.